Frostcooll Payment Policy – Effective from February 24, 2025
Address: 619 NC 210 Hwy W, Garland, North Carolina
Phone: (910) 588-4787
Email: info@frostcooll.com

Payment Policy
At Frostcooll, we want to provide you with a secure and efficient payment process to ensure your purchase experience is smooth and hassle-free. Our payment policy outlines the accepted payment methods, security features, and other important details to ensure your information is protected.

  • Accepted Payment Methods: We accept payments through various methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment platforms. Payments can be made directly on our website during the checkout process.

  • Currency: All transactions are processed in United States Dollars (USD). If you are purchasing from outside the U.S., please note that your bank or payment provider may charge additional fees for currency conversion.

  • Payment Authorization: Once you submit your payment, we will authorize it and process your order. In some cases, you may be asked to verify your payment information for security purposes. If there are any issues with the payment, we will contact you promptly to resolve the matter.

  • Security: Frostcooll uses industry-leading encryption to process your payment securely. Your payment information is never stored on our servers, ensuring that your data is kept confidential.

  • Failed Transactions: If a payment fails to go through, you will be notified immediately. We recommend checking your card details or contacting your bank to resolve any issues. If the issue persists, please reach out to our customer service team at info@frostcooll.com for assistance.

  • Billing Information: For verification purposes, the billing address entered during checkout must match the address registered with your payment provider. Any inconsistencies could result in delays or declined transactions.

At Frostcooll, we take your privacy and security seriously, ensuring that your payments are processed in a secure and reliable manner so you can focus on enjoying your luxury timepiece.