Frostcooll Sales Policy – Effective from February 24, 2025
Address: 619 NC 210 Hwy W, Garland, North Carolina
Phone: (910) 588-4787
Email: info@frostcooll.com

Sales Policy
At Frostcooll, we are passionate about delivering the best luxury watches to our discerning customers. Our sales policy is designed to provide a transparent and enjoyable shopping experience for all our clients, ensuring your complete satisfaction from order to delivery.

  • Order Process: When you place an order with us, you will receive an email confirmation detailing the specifics of your purchase. Please verify that all order details are accurate before finalizing the transaction.

  • Pricing and Payments: All prices listed on our website are in US dollars (USD). The total price for your order will include any applicable taxes and shipping charges. We accept multiple payment options, including credit and debit cards, PayPal, and other secure payment methods. All transactions are processed securely to protect your privacy.

  • Shipping: We strive to ship your luxury timepiece as quickly as possible. Orders are processed and shipped within 3-5 business days. We provide domestic and international shipping options, with the shipping fee calculated during checkout. You will receive a tracking number as soon as your order ships, allowing you to follow its progress.

  • Returns and Exchanges: If you are not fully satisfied with your purchase, our returns policy allows for returns within 30 days of receiving the item. Please refer to our Refund and Returns Policy for further details.

  • Custom Orders: For custom or special-order timepieces, please contact us directly for more information on pricing and lead times. We will provide a personalized quote based on your requests.

  • Customer Service: Our team is always here to assist you with any inquiries you may have before, during, or after your purchase. Contact us at info@frostcooll.com or call (910) 588-4787 for any assistance.

At Frostcooll, we pride ourselves on offering premium luxury watches and a seamless, hassle-free shopping experience.